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If your VISA debit card has been lost or stolen, please report it immediately to one of the following numbers:

Debit Card – 1-888-297-3416
Blocked Cards – 1-800-237-8990
Pin Change – 1-800-290-7893
International – 1-206-624-7998


VISA Credit Cards

If your VISA credit card has been lost or stolen, please report it immediately to one of the following numbers:

Credit Card Customer Service – 1-800-322-8472

Credit Card Lost/Stolen – 1-855-961-1602

To obtain a copy of your VISA credit card agreement, call us at 931.766.9288.

Credit card limits range from $500-$15,000. Interest rates range from 8.99%-15.99%. Special rates are available for active military personnel. There is no balance transfer fees, and the balance transfer rate is 4.99% for the first six billing cycles. Members also enjoy no annual fees.